BOOKING TERMS

A Few Words About Terms

BOOKING TERMS & CONDITIONS

Below are our terms & conditions . The person, who makes the booking, must be aged 18 or over, accepts these conditions on behalf of the party and is responsible for all payments due from the party .


Payments

A minimum deposit of £50 per person is required to hold a seat which is non-refundable and non-transferable under any circumstances and deposit will not guarantee your ticket price. Tickets will be released to the customer(s) upon successful completion of full payment. If you pay the deposit and fail to pay the remaining balance in time you will lose your full depositas it is non-refundable and you will also be liable to pay for further cancellation charges in case of late payment.

Changes / Amendments

Any request for change or amendments must be submitted in writing and to the concerned agent or to sales@mydreamflight.co.uk.co.uk and changes may be subject to additional charge. Date changes before ticket issuance will cost £40 plus fare difference if applicable incase of date changes. And after ticket issuance a fee of £70 plus airline charges and fare difference will be payable, subject to airline permitting changes and airline policy . In all bookings Name changes to any booking before ticketing is treated as cancellation of the booking and thus cancellation rules will apply for further re-booking. Name changes are not permitted after ticketing

Cancellation

Any request for cancellation must be submitted in writing otherwise it will not be entertained. If you cancel your booking before ticketing you will lose your deposit and in addition you will have to pay a £50 cancellation fee and remaining funds will be refunded to you. £85 plus airline charges will apply for any cancellation after ticketing and therefore the refund is subject to airliner’s refund policy and terms & conditions.

Refunds

Please note that if you cancel your booking at any stage before ticketing for any reason £50 will be deducted as a cancelation charges per passenger and rest of the funds will be refunded to your account in 48 HOURS -After Ticketing which means once we issued ticket most of the Economy class discounted airline tickets are non-refundable or partially refundable which is subject to cancellation, administrative and service charges. The refund process takes approximately 8-12 weeks but may take longer in case of further investigation requires. Refundable amount will only be made after we receive the money from concerned airline or consolidator. No interest will be paid on refundable amount. Refund will be made into a Pre-designated bank account or will be reimbursed into the relevant card used for payment during the booking. For issued Tickets, which are returned after 1 year from the date of issue, will be classed as expired and there are no refunds due for those tickets.

Prices And Price Guarantee

In partial payment plan bookings Initial deposit only guarantees the reservation not the fare and taxes which may change and Comfy Tickets LTD contains full rights to impose additional cost on top of agreed price at any stage before ticketing. In Group bookings and partial payment plan bookings and instant purchase bookings We reserve the right to impose a supplementary cost to the ticket price due to changes in taxes, airline charges, fuel charges, airport taxes, exchange rates, etc. Already issued tickets are not affected by the above changes in price.

Passport, Visa and Immigration requirements

Passengers must be in the possession of a valid passport, any necessary visas, including transit visas, plus any international health certificates required by the countries being visited. In the event that clients are refused permission to enter any country due to incorrect documentation, or health precautions , no liability can be accepted by www.mydreamflight.co.uk and no compensation can be made. Details of health requirements can be obtained from the Department of Health’s website at www.doh.gov.uk. We also recommend you check the latest Foreign Office advice for your destination(s) before departure at www.fco.gov.uk .

Covid-19 Notification

You Must Ensure that your COVID-19 Test is valid on the date of Travel and for more information contact concerned Airline . www.mydreamflight.co.uk will not be responsible if Passenger refused check in due to expired COVID-19 test or due to incomplete health documents . If your flight has been cancelled by Airline after ticketing we will provide you alternative traveling dates free of cost re issue But if you want your refund for the flight cancelled by Airline You will receive your refund as per Airline Policy .

Compensation Payments

Force Majeure: This means that we will not pay you compensation if we have to cancel or change your travel arrangements in any way because of unusual or unforeseeable circumstances beyond our control. These can include, for example, war, riot, industrial dispute, terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather conditions.

Complaints

Any complaints must be submitted in writing trough our complaints department . complaints must be Emailed to: admin@mydreamflight.co.uk Verbal or over the phone complaints are not considered for further processing.